Contact Us

We'd love to hear from you. Whether it's a question, a partnership, or a bug report — reach out and we'll respond fast.

General Enquiries

For anything that does not fit neatly into the categories below, email support@tryclaryn.live. We aim to respond within one business day.

Sales & Demos

Evaluating Claryn for your team or interested in an Enterprise plan? Email support@tryclaryn.live and we will set up a personalised walkthrough. We typically respond within a few hours during business days.

Customer Support

Already a Claryn customer? For account issues, billing questions, or technical problems, email support@tryclaryn.live or open a ticket from your dashboard. Support hours are Monday–Friday, 9am–6pm GMT.

Professional and Business plan customers receive priority support with a guaranteed 4-hour first-response SLA during business hours.

Billing

For invoices, payment issues, refund requests, or billing disputes, contact support@tryclaryn.live. Please include your account email and a description of the issue so we can resolve it quickly. See our Pricing page for our full refund and cancellation policy.

Press & Media

For press enquiries, interview requests, or media assets, email support@tryclaryn.live. Our media kit is available on request.

Partnerships & Integrations

Building a product that would integrate well with Claryn, or interested in a referral partnership? Email support@tryclaryn.live with a brief description of what you have in mind.

Security Disclosures

Found a security vulnerability? Please do not post it publicly. Email support@tryclaryn.live with full details. We triage all disclosures within 24 hours. See our Security page for our responsible disclosure policy.


Claryn AI Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company Number: 16204891

General: support@tryclaryn.live · Support: support@tryclaryn.live · Sales: support@tryclaryn.live