GDPR Compliance

Controller and processor roles

When customers use Claryn to handle calls with their own end users, Claryn generally acts as a processor on the customer's behalf. For account, billing, and support information submitted directly to us, Claryn acts as the controller.

Core commitments

• We document the categories of personal data used to provide the service
• We support deletion, retention, and access workflows through product and support processes
• We use contractual safeguards for relevant sub-processors and cross-border transfers
• We limit access to production data to the people who need it to operate the service

Data subject requests

For access, deletion, rectification, portability, or DPA requests, email support@tryclaryn.live. We route privacy requests through the same public support channel listed across the rest of the site.

Sub-processors and transfers

Claryn uses a limited set of infrastructure, payment, and communications vendors to provide the service. Where relevant, we use contractual safeguards such as standard transfer clauses and vendor data processing terms.