Features

The product is built around three jobs: define the workflow, run the call, and move the result into the rest of your operations.

Build

Design call workflows without building your own voice stack

Claryn gives operators a place to define instructions, business rules, tool access, and handoff logic without maintaining the underlying speech and orchestration infrastructure.

  • Visual agent and workflow configuration
  • Reusable prompts, guardrails, and business context
  • Knowledge sources for grounded responses
  • Configurable fallback and escalation paths

Operate

See what happened on every call

Calls should be reviewable. Teams need transcripts, summaries, action history, and outcome data so the workflow can be improved over time instead of disappearing into a black box.

  • Call history, summaries, and intent tagging
  • Outcome logging for qualification, booking, and support flows
  • Workspace analytics for volume and completion trends
  • Team visibility into live and recent activity

Connect

Move data between calls and the rest of your stack

Voice automation only becomes useful when it can read business context before the call and write structured outcomes afterward.

  • CRM and calendar integrations
  • Webhook and API-driven workflow steps
  • Telephony support for inbound and outbound routing
  • Post-call updates and follow-up triggers

If you want a feature-by-feature walkthrough for your workflow, use the contact page and tell us what kind of calls you need to run.